Frequently asked questions
Answers reflect how the app actually behaves. If something isn't covered here, contact support.
It's an Android app for creating, organizing and presenting E-Detailing projects. You import your content, organize it by category and present it full-screen — with offline access after activation.
It's made for field and sales professionals who present visual material — medical representatives, pharmaceutical sales teams, product trainers, pharma companies, small field teams and independent professionals. It is a business tool and does not provide medical advice.
Projects and presentations work offline after you sign in and activate a subscription. The app is not fully offline — some actions need a connection (see below).
Login, payments, subscription verification, account actions (including deletion requests) and training videos require an internet connection.
Yes. You can import PDF files and turn them into detailing pages you can reorder and present.
Supported PPT/PPTX import depends on your production app build. Confirm the current behaviour in the app before relying on it for a specific file.
Yes. You can add images as presentation pages inside a project.
Yes. You can create categories to group pages by product line or brand, so the right content is easy to find.
Use the export option in the app to save a project as a portable backup file.
Use the import option to restore a project from a backup file, including on a new device.
Plans are purchased inside the app through Google Play Billing. Plan durations and the device limit for each plan are shown before you pay, and you can view your plan, expiry and device status in the app.
When a plan expires, subscription features become unavailable until you renew or purchase a new plan. See the Subscription Policy for details, and match final wording to your Play Console product type.
Purchases are managed in the Google Play app under Payments & subscriptions. Refunds follow Google Play's process — see the Subscription Policy.
Request deletion from the app or from the public Account Deletion page. Deleting the app from your tablet does not delete your account.
Use the Support page or email webry2026@gmail.com. Please never share passwords, OTPs or card details with support.
No. Training videos require an internet connection and may open on YouTube.
Project content is stored locally on your device where applicable. After logout you may lose access to subscription features until you sign in again. Account deletion removes your account data as described in the Privacy Policy; local files already exported to your device remain your responsibility. Confirm the exact behaviour in your app build.