Subscription, Cancellation & Refund Policy

Effective date: July 19, 2026 · Last updated: July 19, 2026

This policy explains how subscriptions to Easy E-Detailing Lite are purchased and managed. All purchases are made inside the Android app through Google Play Billing. No payments are taken on this website.

Purchase through Google Play

Plans are purchased inside the app using Google Play Billing. Available durations, device limits and the final price are shown before you confirm.

Product type & plan duration

We currently offer 1-month, 6-month and 12-month plans. Each plan grants access for its stated duration and device allowance.

Device allowance

Each plan specifies how many devices can be used. Device access is managed through device-based access control in the app.

Activation

Access activates after Google Play confirms your purchase and it is verified. This is usually quick but can take a short time.

Pending payments

Some payment methods complete after a delay. If your payment is pending, access activates once Google Play confirms it.

Failed payments

If a payment fails, no access is granted and you are not charged for that attempt. You can try again from the app.

Duplicate payments

If you believe you were charged twice for the same plan, contact webry2026@gmail.com with your Google Play order details and we will help review it with Google Play.

Renewal rules

If plans are prepaid / non-renewing: they do not renew automatically. Access ends at expiry unless you purchase a new plan.
If plans are auto-renewing subscriptions: they renew automatically at the stated frequency until cancelled in Google Play. The exact renewal terms are shown at purchase. This wording must match your Google Play Console product type before launch.

Cancellation

For auto-renewing subscriptions, you can cancel anytime in the Google Play app under Payments & subscriptions. Cancellation stops future renewals; current access typically continues until the end of the paid period.

Restore purchase

If access is missing after a valid purchase, use the restore option in the app and make sure you are signed in with the same account used to buy the plan.

Refund requests & Google Play refund process

Refunds are handled through Google Play under its refund policies. You can request a refund from your Google Play order history, or contact us at webry2026@gmail.com and we will assist where we can. Approval of refunds is subject to Google Play's rules.

Subscription expiry

When a plan expires, subscription features stop working until you renew or buy a new plan. Locally stored project content on your device is not affected by expiry, subject to your app version's behaviour.

Account suspension

We may suspend access in cases of suspected fraud or breach of our Terms.

Support contact

For any subscription question, contact webry2026@gmail.com or visit the Support page.