Privacy Policy

Effective date: July 19, 2026 · Last updated: September 21, 2026

This Privacy Policy explains how iWebry ("we", "us") handles information in connection with Easy E-Detailing, its Manager + MR workflows, related website pages, checkout/support flows and the Ask AI website widget. The app is designed for professional pharma field use. Data collected depends on the features you actually use and the permissions you grant.

1. Account, team and profile information

• Name, email address, mobile number, company and other profile information you submit.
• Account role and team relationship, including whether an account is a Manager or MR and which Manager/MR accounts are linked.
• Authentication identifiers, sign-in/session state and account-security events used to keep access secure.
• Trial-code, activation and entitlement information where those features are used.

2. Device and access information

• Device or installation identifiers, device model, operating system/platform, app version and device access status.
• Login, logout, revoke/reactivate and other device-control events where supported.
• Diagnostic and error information reasonably needed to operate, secure and troubleshoot the service.

3. Doctor, visit, follow-up and field-work records

When a user creates field records, the app may store business-work information entered by that user, such as doctor/HCP name or identifier, clinic or work context, visit date and time, selected detailing project, visit outcome, interest status, next follow-up date, pending work, call-later/reschedule status, sample/Rx/stock follow-up indicators and notes where those fields are available.

These records are used to support the MR's work history, daily reporting, pending-work workflow and Manager-level team review. Users are responsible for entering only information they are authorized to use and should not use Easy E-Detailing as a patient medical-record system.

4. Attendance, photo and location data

Where attendance or field-location features are enabled and Android permission is granted, the app may record Start Day/End Day timestamps, a live attendance photo, GPS latitude/longitude, location accuracy information and available human-readable place/address information. If a deployment enables additional field-location checkpoints or route/location history, those records may also be associated with the relevant MR account and workday.

GPS and map data can be inaccurate or unavailable. Easy E-Detailing is not an emergency, safety or exact-position tracking service.

5. Manager visibility of MR business activity

Easy E-Detailing is a workplace/team product. A linked Manager may be able to view supported MR business records such as doctor activity, follow-ups, pending work, daily reports, attendance status, submitted attendance photo, time and location information, and other team-level activity made visible by the product. This visibility is part of the Manager + MR workflow and is not intended to be hidden from the MR.

6. Project, content, backup and restore data

• Project, category and page metadata created in the app.
• Imported files such as PDFs, presentations and images, including file names and related metadata.
• Local app data stored on the device for offline use.
• Backup/restore metadata and backup files when a user or Manager chooses an online or cloud backup/restore feature.

Some project/content data may remain primarily on the device. Data sent to a backup or transfer service is handled according to the selected feature and provider shown to the user.

7. Camera, microphone, voice and AI features

The app may request camera access for features such as attendance photos and may request microphone access where voice, transcription or meeting-audio features are enabled. Where a production build enables meeting-audio capture, audio may be processed for transcription and structured visit notes; the feature may be designed to discard temporary raw audio after processing while retaining the verified transcript/structured record. The app screen and Android permission prompt control whether those features are used.

Ask AI or voice-assistant requests may include the text you type, transcribed speech, the question context and technical metadata required to return a response. Do not submit patient records, passwords, OTPs, payment PINs or other information that is not required for the task.

8. Subscription, checkout and payment information

We may process plan selection, Manager/MR capacity, purchase amount, currency, purchase date, transaction/order/payment identifiers, payment status, entitlement dates and invoice/accounting information. Full card numbers, CVV, UPI PINs and similar payment credentials are handled by the payment provider and are not intended to be stored by Easy E-Detailing.

Where website checkout is enabled, payment may be processed through Razorpay or another payment provider shown at checkout. Purchases made through an app store remain subject to that store's billing and privacy terms.

9. Website, support and Ask AI information

• Support enquiries, email/WhatsApp contact information, messages and attachments/screenshots you choose to send.
• Consent-based website analytics such as page views, approximate location, browser/device type and clicks on pricing, download and support actions.
• Checkout selections temporarily stored in your browser to preserve your entered form state during retry.
• Website Ask AI chat requests and related technical information needed to operate the chat service.

10. Why we use this information

• To create, authenticate and secure accounts and devices.
• To operate Manager + MR team functionality and role-based access.
• To provide doctor detailing, field-work, follow-up, attendance, reporting, project and backup/restore features.
• To calculate, verify and administer plans, payments, MR capacity and entitlements.
• To provide support, detect fraud/misuse, troubleshoot problems and improve service reliability.
• To comply with legal, tax, accounting and regulatory requirements.

11. Who may receive information

We do not sell personal information. Information may be shared only as needed with:

• Your linked business team — supported MR activity may be visible to the linked Manager as described above.
• Authentication/backend and hosting providers — to operate accounts, data services, APIs, storage and backups where used.
• Payment providers — such as Razorpay for supported website payments or Google Play for app-store purchases.
• Google Analytics 4 — only after website analytics consent; advertising-personalization signals are disabled in our website configuration.
• YouTube — when you choose to open training content hosted there.
• AI/transcription services — only where a feature actually uses an online service rather than on-device processing.
• Legal or regulatory recipients — where disclosure is required by applicable law.

12. Permissions and user control

Android may ask for permissions such as camera, location, microphone, files/media, nearby/network access or notifications when a feature needs them. You can manage operating-system permissions in device settings, although disabling a required permission can prevent that feature from working.

13. Data security

We use reasonable technical and organizational safeguards, including authenticated access, role-based controls, device access controls, server-side verification for supported transactions/entitlements and encrypted network connections where supported. No system is completely secure.

14. Retention

We keep information for as long as needed to provide the service, maintain security and meet legal obligations. Field-work and team records may remain available while the related business account or service relationship is active. Payment, invoice, security/audit and fraud-prevention records may be retained longer where required. Local files, exported backups and copies held by third-party services are not automatically removed merely by uninstalling the app.

15. Account and data deletion

You can request deletion through an available in-app Delete Account control or through our public Account & Data Deletion page. Uninstalling the app does not itself delete server-side account information.

16. Your rights

Subject to applicable law, you may request access to, correction of or deletion of personal information and may request information about how it is used. We may need to verify your identity before acting on a request.

17. Children

Easy E-Detailing is intended for business and professional use and is not directed to children.

18. Changes and contact

We may update this policy as the app changes. The last-updated date above identifies the current version.

Privacy and data enquiries: webry2026@gmail.com
Support: webry2026@gmail.com
iWebry
WhatsApp: +91 91680 89183 (message only, no calls)